Business trips are often hectic and exhausting, but staying alert and aware at all times is always important, especially if the following happens to you.
The phone in your hotel room rings and the individual on the other end identifies himself as someone from the front desk. He says there is a problem with your credit card and the number needs to be verified. You cooperatively pass along the information, and don’t think about it again until the monthly statement arrives with a slew of charges that are not yours.
So how do these individuals get through to your room if they do not know your name? They simply call the hotel and randomly ask for room numbers until they can get through to a person in the room, or they ask for a hotel guest with a common last name like “Smith” until the connection is made.
If a call is ever made to your hotel room requesting credit card information, taking just one precautionary step will confirm whether the call is legitimate.
Simply ask for the hotel employee’s name and tell him you will come down to the front desk and provide the credit card information. Asking for the name may cause the scammer to panic and hang up. But even if a name is given, take the time to go to the front desk and confirm the call. This way you will know if there really is a problem with your card, and you can handle it with a legitimate hotel employee.
Phone (631) 574-1306 X 622
Fax (631) 731-4531